The questions we get asked most. More on the full FAQ.
Yes, and it needs your Discord connected. Every order is delivered in a private Discord ticket that we open for you, so without a connected Discord account there is nobody for us to open one for. Signing in with Discord does both at once, and if you already have a Discord account you do not need a new one.Yes,anditneedsyourDiscordconnected.EveryorderisdeliveredinaprivateDiscordticketthatweopenforyou,sowithoutaconnectedDiscordaccountthereisnobodyforustoopenonefor.SigninginwithDiscorddoesbothatonce,andifyoualreadyhaveaDiscordaccountyoudonotneedanewone.
Each service page shows its own estimate — most are between one and twenty-four hours. Services that need you present, like bot lobbies, are scheduled with you in your Discord ticket.Eachservicepageshowsitsownestimate—mostarebetweenoneandtwenty-fourhours.Servicesthatneedyoupresent,likebotlobbies,arescheduledwithyouinyourDiscordticket.
It appears on the confirmation page immediately after payment and is emailed to you. You can also look it up from the Order Lookup page using your order number and email.Itappearsontheconfirmationpageimmediatelyafterpaymentandisemailedtoyou.YoucanalsolookitupfromtheOrderLookuppageusingyourordernumberandemail.
Use the Order Lookup page with the email you checked out with, or ask staff in Discord — they can find it from your email address.UsetheOrderLookuppagewiththeemailyoucheckedoutwith,oraskstaffinDiscord—theycanfinditfromyouremailaddress.
Only where the service genuinely needs it. When it does, TGM asks through the Credential Vault on your own order page here on the website, after you sign in — the values are encrypted, only the person assigned to your order can reveal them, and every reveal is recorded. TGM will never ask for your password in a direct message, and staff will never ask you to type it into a chat.Onlywheretheservicegenuinelyneedsit.Whenitdoes,TGMasksthroughtheCredentialVaultonyourownorderpagehereonthewebsite,afteryousignin—thevaluesareencrypted,onlythepersonassignedtoyourordercanrevealthem,andeveryrevealisrecorded.TGMwillneveraskforyourpasswordinadirectmessage,andstaffwillneveraskyoutotypeitintoachat.
Yes. Payments are processed by Stripe over a 256-bit encrypted connection. Your card details go straight to Stripe and never reach our servers.Yes.PaymentsareprocessedbyStripeovera256-bitencryptedconnection.YourcarddetailsgostraighttoStripeandneverreachourservers.
Delivered in a game you join with your booster. No login details needed.
Step by step
How to order
1
Discord Account
Make sure you have a discord account linked to your account, before purchasing
2
Pick your options and check out
Choose what you want on the right and pay through Stripe. Your card details never touch our servers.
3
We get your order
The system automatically opens your ticket in our discord server, nothing manual.
4
We deliver, you play
Track progress in your ticket and in your account. Follow the instructions in your ticket. And you get a completion email the moment it's done.
Before you order
Requirements
No account details, ever. You keep your account the whole time and you play it yourself — we will never ask you for your email, your password or your backup codes for this. Anybody who does is not us.
Your username and which platform you play on, spelled exactly as they are on your account. Everything is delivered straight to the account, so one wrong letter sends it to a stranger.
Be online and on Helldivers 2 when your booster is ready. He messages you in your ticket first, so tell us in there roughly when you are free — he cannot start until you are there to accept the invite.
Stay with him until he says it is finished. Leaving early or losing connection ends the session, and it has to be run again from the beginning.
“Thank you to whom done my b02 multi-player service, I'm on vacation for a week so I cannot check the service done and show it as of now but I can when I return home. ❤️🔥 Thank you for doing what you do!”
